Review before publishing
This document is a draft for legal review and is not yet in force.
Cookie policy
The cookies TrustDesk and AccessWatch use, and how to manage them.
Version 0.9-draft · Last updated
We keep cookies to a minimum and use no third-party trackers or advertising cookies.
Necessary cookies
These are needed for the services to work and are set without consent.
| Name | Purpose | Duration |
|---|---|---|
better-auth.session_token | Keeps you signed in | Until you sign out, at most [TO CONFIRM: session lifetime, default 7 days] |
better-auth.two_factor | Completes two-factor sign-in | A few minutes |
rongu_trust | Remembers approved access to confidential documents on a customer's trust page | Until the access expires (set by the customer, e.g. 30 days) |
Affiliate cookie (only with your consent)
If you arrive through a partner's or affiliate's link, we ask whether we may store a referral cookie so they get credit if you sign up.
| Name | Purpose | Duration |
|---|---|---|
rongu_ref | A random click ID, so the partner who referred you gets credit | 60 days |
It is set only if you click Allow. Declining has no effect on the services.
Local storage
The app remembers which help tips you dismissed in your browser's local storage (rongu-tip-dismissed:…). It is never sent to us.
Payment pages
When you pay, you use our payment provider's checkout page, which sets its own cookies under its own policy.
Product analytics
We count a few events (sign-up, activation, upgrade) in our own database, linked to your account. No cookies or third-party tools are used for this.
Changing your mind
Delete cookies for our domain in your browser settings at any time. To withdraw consent for the referral cookie, delete rongu_ref.